Notice Based on the Act on Specified Commercial Transactions

This notice applies to purchases made through this online store. Terms for the STELLA Cult Wine Club are governed by the notice on the STELLA official site.

Seller

Cyest International Inc. (サイエストインターナショナル株式会社)

Managing Operator

Yoshiaki Kitamura

Address

KDX Toranomon 1-chome Bldg. 11F, 1-10-5 Toranomon, Minato-ku, Tokyo 105-0001, Japan

Telephone

+81-3-6865-4652 (weekdays 10:00–18:00 JST)

Email

thestella@cyestc.com

URL

https://hayashiwines.com

Price

As displayed on each product page (incl. consumption tax).

Additional fees

Single-bottle orders ship free (included in the price). For multiple-bottle or case orders, shipping varies by region, size and method (refrigerated/dry) and is shown at checkout.

Order method

Website

Payment method

Credit card

Payment timing

In accordance with the closing and payment dates of your credit card issuer.

Delivery

Shipped within 2 business days after the order/payment is confirmed (may be delayed if we need to confirm packaging).

Returns & exchanges

[Before opening] If the item delivered differs from your order, or is damaged, soiled or otherwise defective, please contact us within 7 days of delivery. Return the item and we will exchange it for a replacement (or issue a refund if no replacement is available). We cover the return shipping. After 7 days from delivery, cancellation, exchange, refund or return cannot be accepted — please check your order promptly. Due to the nature of the product, cancellation/exchange/refund/return for any other reason cannot be accepted. [After opening] Due to the nature of the product, returns, refunds and exchanges cannot be accepted.

Liquor sales licence no.

Shiba-ho 2366 (芝法2366)

Liquor sales manager

Marie Ito (伊藤 麻理恵)

Sales-manager training date

13 November 2025 (Reiwa 7)

Training organisation

Japan Voluntary Chain Association

We do not sell alcohol to persons under 20. Drinking under 20 and drink-driving are prohibited by law.