Privacy Policy

We handle personal information entrusted to us in compliance with the Act on the Protection of Personal Information, for the following purposes:

· Business guidance and proposals, performance of contracts, after-sales service, and communication with customers

· Development of products and services, and provision of information we believe useful to customers

· Responding to inquiries, and conducting market research and surveys

· Providing event and campaign information, and sending newsletters and publications

· Other operations incidental to the above

We jointly use personal information as follows:

· Items jointly used: address, name, telephone number, email address

· Scope of joint users: Cyest Holdings Inc., Cyest International Inc., Cyest Energy Inc. (サイエストホールディングス株式会社、サイエストインターナショナル株式会社、サイエストエナジー株式会社)

· Purpose of use: same as Section 1 above

· Party responsible for management: see the Personal Information Desk below

We will not provide personal information to third parties except in the following cases:

· With the customer's consent

· Where disclosure within a necessary scope accompanies outsourcing of operations

· Where required by law

· Where necessary to protect a person's life, body or property

· Where particularly necessary for public health or the sound upbringing of children

· Where cooperation with a state agency is required

· Where provided to the joint users set out in Section 2

We may use cookies and similar technologies to improve convenience, enhance our services, and understand how the site is used.

· External services we use — such as Shopify for payment and delivery, and Klaviyo and Resend for email — may set cookies.

· We may use access-analysis tools (e.g. Google Analytics), which use cookies to collect statistical traffic information. The information collected is anonymous and does not identify specific individuals.

· You may disable cookies in your browser settings; however, some features of this site may then become unavailable.

We may revise this personal-information protection policy and our handling of personal information within the scope permitted by law.